AI SRE for Infrastructure and Business Logic

Preventive, not just reactive. Softprobe prevents customer impact before rollout and responds faster during incidents with production-grounded evidence.

No garbage-in, garbage-out: Softprobe doesn't require you to write perfect logging

Preventive instead of reactive: Softprobe Safe Canary validates behavior before customer traffic is exposed

Understands both infrastructure and business logic

Frequently Asked Questions

Question Expand
Do we need perfect logging to use Softprobe? +

No. Softprobe is built for imperfect logging environments. It captures full request/response message bodies and session traces, then reconstructs runtime context for reliable analysis.

How Softprobe AI SRE is different? +

Softprobe AI SRE does not require perfect logging. One agent for both infrastructure signals and business logic validation. It's prevention first: Softprobe Safe Canary validates behavior before customer traffic is exposed.

Does Softprobe only react after incidents? +

No. Softprobe is built to prevent customer impact before deployment, then accelerate incident response if issues still occur.

How does Softprobe understand business logic? +

Softprobe extends OpenTelemetry to ingest business-level signals like transaction messages, user funnels, and supply chain metrics alongside infra telemetry. It correlates these signals with runtime behavior to understand how changes impact business outcomes, not just system health.

How does Softprobe Safe Canary work? +

Softprobe captures production traffic and replays it deterministically in a sandbox environment. It compares the replay behavior with the production baseline and blocks the release if there's a mismatch, preventing bad changes from reaching customers.

Does Softprobe Safe Canary work with write APIs? +

Yes. Softprobe can replay write APIs, but it does not modify production data. It uses captured upstream API calls and replay them in a sandbox environment to validate the behavior of the new release.

Does Softprobe Safe Canary require changes to my application? +

No. Softprobe works with your existing application and infrastructure, and does not require any changes to your application code.

What kind of signals does Softprobe capture? +

Softprobe uses your existing SRE tools. It also has an extension that captures transaction message bodies. It correlates these signals with runtime behavior to understand how changes impact business outcomes, not just system health.

Can Softprobe integrate with my existing tools? +

Yes. Softprobe integrates with existing observability tools like Datadog, Splunk, and Prometheus, as well as CI/CD pipelines and incident management systems.

How quickly can I get started with Softprobe? +

Softprobe can be deployed in minutes with a lightweight agent and integrates with your existing tools. Most teams see value within the first week.

Is Softprobe suitable for small teams? +

Yes. Softprobe is designed to be accessible to teams of all sizes, from startups to large enterprises. Our lightweight agent and simple integration process make it easy to get started quickly.

Have More Questions?

Talk to us about your reliability workflows and Safe Canary rollout process.